Frequently asked questions
Can you help with all types of writing assignments and projects?
Absolutely! Our writing service has over 2000 professionals from every academic field. These include researchers, writers, and editors, who can write anything from a 5-paragraph high school essay to complete Ph.D. dissertation, and everything in between. No matter how unique or complex your need is , we have a writer for you! During many years we have been in business, we have never received an order that we have not been able to complete with quality and originality. You only provide all the necessary details, and we will assign exactly the correct writer to the task. As new fields of study are added to high school and college programs, we add professional researchers and writers to accommodate them.
What kind of customer service and support can I expect?
We pride ourselves in having the best customer support of any writing service. We have staff on duty 365 days a year, 24 hours a day, to answer any question or inquiry you have. We have a “Contact Us” page, or you may e-mail us any time. Usually, you receive a response within 30 minutes. If a writer is working on a complex project for you, you can also communicate directly with your writer. We also welcome any suggestions or comments you have – your feedback helps us in improving!
How do I place an order?
First, go to the order page and complete it as fully as possible. After you complete our order form you'll be given log in information to your account at our site (please save this information), this is where you can upload your files and communicate with your writer and our managers. Then the system will take you to highly secured merchant service payment form where the payment should be made. Once your payment is received and the writer goes to work, the deadline you have designated goes into force. Remember this when you submit your order. Most customers want to give themselves a few extra days, so they have time to completely review their delivered product and have an opportunity to request any revisions they may want. If your order is extremely urgent, you may not have the luxury of time for review! You will receive your completed work through e-mail and at your account at our site.
May I request any specifications for my order?
Of course you can! And we expect you to do this. We want to produce a work that is done exactly the way you and your instructor/professor require. If you give us all of the details (length/word count, style, structural requirements, specific resources you may want the writer to use, resource citation format, etc.), your writer can produce exactly what you want. The more details you provide, the easier your writer completes the piece, and the more satisfied you will be with the final product.
How does the writer know all the details of what I need?
Again, you provide all of the details you need in the order form. This is passed on to the writer, so that all specifications and requirements are factored in to the completion of your order. You also have the ability, with more complex works, to upload any materials that will be necessary for the writer to read or see as he/she works on your order. Again, the more details you can provide, the more closely your product will match what you want. Do not ever hesitate to send us anything that will help the writer to meet your needs and expectations.
What makes you different from other writing services?
We are not a “paper mill.” Most writing services will, once an order is received, search databases of similar works and attempt to “cut and paste” from those works, in order to provide a cheap method of meeting your need. The result is poor structure, organization and quality, often with poor grammar and usage, because many of the databases contain works written by non-English speaking students. On the other hand, we treat each order as unique, and our writers produce each work from scratch. To further distinguish ourselves, we have provided the best customer service available anywhere, where you will communicate directly with support staff and/or your writer. You receive a unique, original, customized work, written and edited by the best in the business!
I am worried about plagiarism and deadlines – What can you guarantee me?
We have a no-tolerance policy regarding plagiarism, and we stick by it! When a writer completes a work, it is completely reviewed by our editors for structure, grammar and conformance with the specifications you have given. Then, it is scanned for plagiarism using the latest detection software. When the work is delivered to you, you can be assured that no phrase has been taken from another previously-written work.
As to deadlines: we understand that you need to submit your work on time. When you give us a deadline, the writer and editor will work day and night to meet that timeframe. This is what they do for a living, and lost sleep is made up after your work is delivered!